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Privacy Policy


Well Groomed Life Ltd Limited t/a Well + Being (“we” or “us”) respects the importance of the privacy of your personal information. This Privacy Policy outlines our current policy on personal information concerning customers and website visitors, and covers the operations of our centre and use of our web sites under (the “Sites”).

When you access the Sites, request or use services from us, whether directly or through our representatives, you agree to the terms of this Privacy Policy. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you with our full range of services. You may not use the Sites if you do not agree to the Privacy Policy.



In general, you can browse the non-password protected portions of our Sites without telling us who you are or revealing any personal information about yourself. We do, however, collect your computer’s or mobile device’s IP address, which you necessarily disclose when you visit the Sites so that data (such as the web pages you request) can be sent to your computer or device.


The Sites utilise “cookies” and similar technologies which are anonymous, unique identifiers that web pages on the Sites may use to store data on your computer or send data to our web server. Should you decide not to accept cookies from the Sites, you will limit the functionality we can provide when you visit the Sites.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.

This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Use and Sharing

We may use your IP address to, among other things: (1) help diagnose problems with the Sites, administer and improve the Sites, and measure the use of the Sites; (2) identify visitors’ Internet providers, the type of web browsers used, the pages viewed, the web sites from which a visitor found the Sites, the search terms and search engines used to find the Sites; and (3) gather other web analytics information relating to visitors’ use and navigation of the Sites. This information does not identify you personally.

On occasion we may aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns and provide this aggregate information to vendors, potential advertisers, business partners, news agencies, or other parties to demonstrate the amount of interest in the Sites and to help us plan for technical infrastructure requirements.

We may use cookie data to “recognise” you when you visit the Sites in the future, to troubleshoot how the Sites operate, and for internal analysis of how people use the Sites. We do not use cookies to store any of your personal or financial information that you have on your computer.

Embedded Content

Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.



We receive and may store information you enter on the Sites or give to us in any other way, such as at our centre. For example, we collect information that you provide us when you make an appointment, fill out a survey or a questionnaire, engage in social networking with us, enter a contest or sweepstakes, request information, fill out an employment or franchise application or otherwise contact us. If you choose to share any personal information with us, you will see that the amount and type of personal information required by us depends on the activity you are engaging in. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory information for a particular activity, you will not be able to engage in that activity.

Use and Sharing

We may use personal information you provide for particular activities related to our business, including, without limitation, appointment processing; credit card or electronic payment processing; collections; centre visit information; customer service; marketing and research; processing your employment application; contests and sweepstakes; responding to your request; providing product, service, promotional and other information to you; and to contact you regarding administrative notices.

Where payments are involved, we must release your credit card information to credit card authorisation service providers and associated banks to process your payment for purchases, returns or refunds.

Access of Personal Information

We strive to maintain the accuracy and integrity of the personal information in our databases and to keep that information up-to-date. We encourage you to promptly update your personal information if it changes. You may request a copy of the personal information we have about you. You may send a request by email to:

Security of Your Personal Information

We take what we believe to be reasonable precautions and have implemented managerial and technical procedures to try to protect the security of data and information, including personal information.

However, we cannot guarantee against any loss, misuse, unauthorised disclosure, or alteration or destruction of data or personal information. You provide your personal information to us at your own risk.

You acknowledge that: (1) there are security and privacy limitations in computer systems and on the Internet which are beyond our control; (2) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Sites, including personal information, cannot be guaranteed; and (3) any such information and data, including personal information, may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.

We reserve the right to modify this Privacy Policy, completely or in part, from time to time through the posting of notices on the Sites, at any time and without notice to you, that this Privacy Policy has changed (“Notices”). You expressly waive any right to receive Notices. You should check the Sites frequently for Notices to identify modifications of the Privacy Policy that may be of interest to you. Any use of the Sites following the date on which we implement changes to this Privacy Policy or post a Notice constitutes your acceptance of all such changes.