All our health coaches have been trained and certified by the New Zealand-founded company Prekure. In addition, all our health coaches hold respected credentials such as degrees in nursing, pharmacy, and biology from accredited institutions and universities.

All our health coaches have studied the science of behaviour change in their degree programs or additional certifications. This allows them to best support members in making long-term lifestyle changes to benefit their health and wellness goals.

Unlike our doctors, our health coaches are not there to give you detailed medical advice. instead, our health coaches are there to support and motivate you to make the necessary lifestyle changes according to your wellness plan and optimise your overall health and wellbeing.

Our health coaches work closely alongside our doctors to keep you on track and supported throughout your wellness journey.

Health coaches will not order lab testing or prescribe medication. They may however recommend you see one our doctors for a more detailed analysis if needed.

Depending on your goals you may wish to see one of our health coaches instead of a doctor.

When to see a health coach?

• if you want ongoing support and motivation
• if you are unsure where to start in your wellness journey
• if you have already seen on of our doctors

When to see a doctor?

• if you require lab tests
• if you have a chronic condition that needs examining
• if you want medical advice

If you are unsure please book a complimentary consultation* to discuss your options.

We approach health and wellness by looking at the whole person, inc their lifestyle. We aim to treat the root causes of illness and not just the symptoms. If you are unsure if we can help please book a complimentary consultation* to discuss your options.

Our science-based approach to health and wellness balances conventional medicine with lifestyle changes in order to treat and reverse the root cause of illness.

At Well + Being, we focus on the following areas of health:

• Digestive issues
• Mental wellbeing
• Metabolism inc diabetes.
• Weight management
• Heart and blood pressure
• Hormonal health
• Autoimmune and inflammatory conditions
• Unexplained and undiagnosed conditions

Prescription drugs are an essential tool of modern medicine and may be prescribed by our doctors. All of our doctors have been trained in conventional medical schools or nursing schools and are licensed to prescribe pharmaceutical medication.

In addition to prescriptions, we also offer medication reviews by our in-house pharmacist.

Our goal however is to only prescribe the medicine needed for treating the root cause of illness. In addition, for some people, conventional therapies or prescriptions may not work or be necessary. Many medicines today are designed to manage a symptoms rather than treat the root cause of illness. In addition some come with unwanted side effects.

For example, for certain conditions such as type 2 diabetes or pre-diabetes, you may not need to take metformin or insulin. You may simply need a change in diet and lifestyle. Instead of relying solely on prescription medication, our wellness team will work with you to help reverse diabetes and get you off medication.

Our blood tests offer in advanced analysis of:

•  essential nutrients
• thyroid function
• cardiovascular health and metabolic functioning
• inflammatory markers, hormones, and more.

In addition, we offer more advanced testing which can dive deeper into particular health concerns. 

These include:

• DNA and genetic testing and evaluation
• gut microbiome and digestive function
• stress and reproductive hormone testing
• food sensitivity
• energy and metabolism

Many people seek out complementary treatments such as lifestyle medicine, and we encourage you to keep your regular GP fully informed.

Please let us know whether you would like us to communicate with your regular GP. We would prefer to keep them informed if possible.

While all our doctors practice internal and family medicine, we recommend that your keep seeing your GP for urgent, same-day visits and vaccinations, which we don’t provide at Well + Being.

Well + Being provides long-term ongoing health support however, we are not an urgent care provider and are not available for same-day emergency appointments. If you have a medical emergency, we recommend that you visit your GP, an urgent care centre or a hospital.

As this is not a GP clinic, government subsidies such as ACC or Community Services Card are not applicable. You may however be able to claim insurance via your private provider. Please reach out to your provider to check.

Before your first appointment, we will send you a detailed confidential questionnaire to gain a better understanding of your current situation.

The first session is always 60 minutes long, to allow enough time for us to really get to know your, your goals and your health history.

During your first session, the coach will go through this with you, listen to your concerns and develop a personalised road map.

Follow up appointments are used to review and if necessary modify the treatment according to the plan that has been given to you.

Often treatment plans will evolve depending over time. Follow-up appointments are usually for 60 or 30 minutes.

Yes all staff and customers need to be up to date with covid vaccinations, as we are a medical centre we require all staff and customers to carry proof of vaccination status.

Living with unexplainable symptoms and undiagnosed conditions can be extremely challenging, stressful and tiring. As our sessions are much longer than conventional health centres, we have the time to closely work with you to locate the root cause of your unexplained illnesses and help you finally feel better. Book a complimentary consultation* to discuss your options.

We are here to listen and help no matter where you are in your health and wellness journey. If you are unsure if we can help please book a complimentary consultation* to discuss your options.

Yes, it’s always a good idea to bring a partner or a friend along if you are unsure or want some additional support.